Business & Contact - United Factions

Customer service

United Factions is a paid digital Minecraft community service operated by iWally IT. United Factions is owned and operated by iWally IT.

NOT AN OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT.

Use the details below for questions about orders, payments, subscriptions, account-linked delivery, privacy or the community.

Business details

Operator and seller: iWally IT, trading online as United Factions
Registered business address: Klokjeslaan 95, 3601 HD Maarssen, the Netherlands
Dutch Chamber of Commerce (KVK): 50785680
VAT ID: NL002257929B18

Contact us

Email: [email protected]
Telephone: +31 (0)346 74 40 40
Support: unitedfactions.net/support/
Private online support: open or follow a support ticket

For an order or payment question, include the order number and Minecraft recipient username. Never send a password, recovery code or full card or bank details.

Commercial information

Supporter packs are monthly digital subscriptions. Prices are shown in euros and include VAT. No physical product is shipped, so no shipping address is requested for these packs. Read Payments, delivery & cancellations, the Terms of Service & Community Conditions and the Privacy Policy before ordering.